Frequently Asked Questions
We know shopping online can come with a few questions, and we are here to make things simple, transparent, and stress free. Below are answers to the things we get asked most. If you do not see what you are looking for, please reach out. We are happy to help.
What products do you offer
Zoliri offers women’s sandals curated for everyday wear and special occasions. Our collection includes styles such as slides, platforms, wedges, and other versatile sandal options designed to pair easily with your wardrobe.
Where do you ship
We currently ship within the United States only. We deliver to all US states
Do you offer free shipping
Yes. We offer free shipping on all orders within the United States.
How long does shipping take
Orders are typically processed within 1 to 2 business days. After dispatch, delivery usually takes 4 to 8 business days depending on your location. Tracking details are provided once your order ships.
What is your return policy
We offer a 30 day return window from the date your order is delivered. Items must be returned in unused condition with original packaging for a full refund. Please review our Returns Policy for full details.
How long does a refund take
Refunds are typically processed within 5 to 10 business days after we receive and inspect your return. Refunds are issued back to the original payment method, and you will receive a confirmation email once completed.
How can I contact customer support
You can contact us anytime at support@zoliri.com We aim to respond within 24 to 48 hours.
What sizes do you offer
We offer a range of sizes depending on the style. Size guidance and fit notes are listed on each product page. If you are unsure which size to choose, contact us and we can help.
Do you restock sold out items
Some styles may be restocked depending on availability. If an item is sold out, please check back later or contact our team for an update.
Is it safe to shop on your website
Yes. Your privacy and payment security are important to us. Our checkout is encrypted and payments are processed securely. We do not store full card details.
Still curious?
If you have any questions, please reach out to us at support@zoliri.com We are here to help make your Zoliri experience smooth and easy.
Contact Information:
Store name: ZOLIRI
Company name: Victors E-commerce LLC
Company address: 416 Quartz Hill Way Waxhaw, NC 28173, United States
Phone: +1 (980) 998-0266
Email: support@zoliri.com
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We aim to respond to your inquiries within 24 hours.